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Privacy Policy

Let’s Begin your Journey whether you’re dreaming of a luxury safari in Tanzania or a barefoot escape to the beaches of Zanzibar, our expert team is here to assist with every detail, turning your ideas into extraordinary travel experiences.

Privacy Policy

Last updated: : 6 November 2025

1. Introduction

Welcome to Ngasini Travel (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://ngasinitravel.com/, make an enquiry, or book a trip with us. By using our website or submitting your personal information, you agree to this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal details: your name, email address, phone number, and country of residence.

  • Booking details: travel dates, destinations, preferences, and accommodation choices.

  • Payment information: processed securely through our payment providers (we do not store credit card details).

  • Communications: emails, messages, or enquiries you send us.

  • Technical data: IP address, browser type, operating system, and cookie information collected automatically for analytics purposes.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide travel quotes.

  • Process bookings and payments.

  • Communicate important travel updates or service changes.

  • Improve our website and customer experience.

  • Send marketing emails (only if you have opted in).

    We will never sell or rent your personal data to third parties.

4. Cookies and Analytics

Our website uses cookies to enhance browsing experience and collect anonymous usage statistics through Google Analytics. Cookies help us understand how visitors use our site and improve content and navigation. You can disable cookies at any time in your browser settings.

For more details, see our Cookie Policy (if applicable).

5. Sharing Your Information

We only share data when necessary to deliver our services, such as:

  • Travel partners and suppliers (hotels, guides, transfer companies) for booking purposes.
  • Payment processors (e.g. Stripe, PayPal) to complete secure transactions.
  • Analytics or marketing platforms (e.g. Google Analytics, Mailchimp), only where privacy-compliant agreements are in place.

All third parties are required to keep your information secure and use it only for legitimate purposes.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil our contractual or legal obligations, or
  • Provide you with requested services.

When data is no longer needed, it is securely deleted or anonymised.

7. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing at any time.
  • Request that we restrict or object to certain processing activities.

To exercise these rights, please contact us at [insert contact email].

8. Security

We take appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

9. International Transfers

Some of our travel partners and suppliers may be based outside the UK or EEA. Where data is transferred internationally, we ensure that appropriate safeguards (such as data protection agreements) are in place.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Ngasini Travel

info@ngasinitravel.com,
ngasinitravel.com

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